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Logbook disappeared from my iPad

Posted: Sun Apr 10, 2022 5:17 am
by Foolishcfo
My Mac-Dive logbook has disappeared by my iPad. It’s still present on my iMac and iPhone. Cloud sync doesn’t bring it back. What do I need to do to restore my logbook?

Re: Logbook disappeared from my iPad

Posted: Sun Apr 10, 2022 5:49 am
by Shadallark
Hey there Foolishcfo!

It sounds like your Cloud Sync has gotten messed up. I would recommend following the instructions in the user guide on how to reset the Cloud data which can be found here:
https://www.mac-dive.com/help/mac_04_02_reset.php

Hopefully that helps get it working for you again (it has worked for me in the past).

Have a great weekend!

Shadallark

Re: Logbook disappeared from my iPad

Posted: Tue Apr 12, 2022 12:12 pm
by Foolishcfo
I deleted the cloud data and resynced. While the dive logs came back my diver ID, along with my certifications, did not come back. Any other ideas are appreciated. Eric