Syncing gear between OS X and iOS

[lofrano]

I'm having some trouble while syncing my gear between my OS X and iOS versions of MacDive.
When adding or editing my gear on iOS, syncing works properly. But, when doing the same from de OS X MacDive, when I hit the sync button, it doesn't sync with iOS and worse: it deletes the recently made changes.

It appears that, on OS X, syncing is just downloading the previous gear registered instead of uploading the new ones/changes made.

Any help? Thank you

[nick]

Hi there,

Try resetting the cloud.

1. On your iPhone, Cloud Sync > Disable Sync
2. On your Mac, Preferences > Cloud > Reset Cloud Data.
3. Confirm the prompt.
4. When this completes, wait a couple of minutes.
5. On your Mac, Preferences > Cloud > Enable Syncing
6. When this is complete, enable syncing on your iPhone.

If the problem remains, please email support.

Thanks.

[lofrano]

Thank you, it worked! Problem solved!

[nick]

No problem. Sorry for the inconvenience.