Mac Dive app query

[Smudger1962]

Hi

I've been using dive log 5 on windows, but I bought a new iMac today (never had a mac before so its new to me) i saw the mac dive app and tried to download the free trial from your website. didn't seem to work and i get a message to the effect its not on the app store so can't download it. First question, why is it not on the app store and 2nd question does that mean I can't get it?? Like i say new to apple iMac so just trying to find my feet.

Thanks

[nick]

Hi,

MacDive was around long before the app store. Moving it there has never been a priority.

Second, I would need to know the exact problem you are seeing in order to help. You can download the free trial and run it - there should be no issue. Typically you will see a message saying "This is an application downloaded from the internet, do you want to open it?" and you can click Open.

If that's not the case, please email support and we'll help get you started.

Thanks

[europaeer]

may be again a question of security and Mac OS doesn't let it install as Mac Dive is not "signed"?!

http://www.mac-dive.com/forum/viewtopic ... rity#p7279

[nick]

MacDive is signed. I am investigating the issue.

Thanks

[nick]

Apologies for the delay on this. I had forgotten about the issue, but I went to install MacDive on a fresh machine yesterday and ran in to it, which reminded me.

I've figured out what the issue was and resolved it - the next update will no longer have this issue. For now you can always right click on MacDive and choose "Open" to work around it.

Cheers for the report, and sorry for not getting back to you sooner!