Troubles migrating data

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joethelion
Posts: 5
Joined: Sun Mar 04, 2012 7:29 pm
Dive Computer: Heinrich Weikamp

Troubles migrating data

Post by joethelion »

Hi all,I'm experiencing some trouble in downloading my dives.It was all fine until a few weeks ago,now after connecting my Heinrichs Weikamp OSTC 2N nothing happens and this message shows up: FAILED TO MIGRATE DATA.MCDIVE FAILED TO UPDATE ITS DATA BASE.USUALLY THIS MEANS YOU ARE USING AN INCOMPATIBLE DATA VERSION.PLEASE CONTACT SUPPORT. My software is an OS X 10.9.4 Anything I can do to solve the problem? Thank you.
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nick
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Posts: 4376
Joined: Sat Apr 12, 2008 8:33 am
Dive Computer: Shearwater Teric
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Re: Troubles migrating data

Post by nick »

Usually this means you accidentally used an old version of MacDive that is not compatible with your current data. Make sure you are running the latest version.

If that is not the case, please email your MacDive.sqlite data file through to support so we can take a look.
joethelion
Posts: 5
Joined: Sun Mar 04, 2012 7:29 pm
Dive Computer: Heinrich Weikamp

Re: Troubles migrating data

Post by joethelion »

Ok guys,thanks a lot.Let's see what happens.
joethelion
Posts: 5
Joined: Sun Mar 04, 2012 7:29 pm
Dive Computer: Heinrich Weikamp

Re: Troubles migrating data

Post by joethelion »

Done!Back to normal!Thanks very much! :)
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nick
Site Admin
Posts: 4376
Joined: Sat Apr 12, 2008 8:33 am
Dive Computer: Shearwater Teric
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Re: Troubles migrating data

Post by nick »

Easy :)
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