Can only import 5 dives

[Lyanna]

Hi there. I purchased Mac Dive a while ago (22 july 2012) and had to wait for support for my Mares Matrix. Since then I've been able to download my dives into the application just fine.

However, I just returned from a diving trip to Egypt and wanted to sync my Matrix with the application. Upon starting, I updated to the newest version, (2.2.2) and downloaded my dives. The application recognises my Matrix just fine, but it only downloads the last five dives. I've tried everything, from disconnecting, rescanning ports, reinstalling drivers etc, but nothing gives. It then occurred to me that in the trial version, you can only download the last five dives. Has the new version somehow reset my registration? In the "about" section, it says that the application is registered to me. I don't have the original license file, so I can't try and re-register.

Help?

[nick]

If you hit the trial limitation, it will give you a warning message to tell you that. As it says it is registered to you under About, that is not the issue.

Are you sure there are more than 5 dives available on the device itself? It may be easier if you drop me an email so we can debug this.

[Lyanna]

I dropped you an email!