Aqualung i770R Failed to open device

[Kissnofrog]

Hi,
I‘m trying to import from my Aqualung i770r to the iPhone.
The Phone says, connecting, the i770r goes to Pairing then connected and shortly after that the phone produces the error: Failed to open device.
I already tried switching between import all or only new dives as I read elsewhere that that helped but it did not for me.

Any suggestions would be welcome.

Regards,
David

[nick]

Try swiping left on the i770R and choosing "Forget", then add it back. Try force-quitting and restarting the app as well, all that kind of stuff.

If it still doesn't work:

1. Settings > Enable debug logging
2. Try downloading
3. Settings > My email, to send me the log.

I have an i770R and it connects/downloads fine here.

[Kissnofrog]

HI Nick,

I finally managed to get that BT log generated. Would appreciate if you could look into this. I‘ve emailed the log to you. Hope you received it.


Regards,
David

[Kissnofrog]

Hello Nick,

Glad to see that you are appearing to be active again. Hope all is well for you.
Would you have the chance to look into this issue?

Regards,
David