Macdive doesnt start on Mac

[mka]

Hi. My Macdive Software does no longer start in my mac. The icon is jumping for a long time in the dock and then crash. Ive have already delete and reinstall it from the web. But it doesn't works. My System is 10.14.1. Any idea how i can fix it? Thank you for your help.

[nick]

No idea, sorry. I would need to see a crash report, and possibly your data. Email your crash report through to support.

Thanks.

[mka]

Thank you for your feedback. How i get a crash report? There is no information from macdive. Its just try to start and then freeze.
Best regards.

[nick]

When it crashes, you should see the crash report.

You can manually access your user data file by following the instructions here:
http://mac-dive.com/help/mac_04_01_userdata.php

Perhaps start by emailing me your MacDive.sqlite data file.

[mka]

ok. it looks like, if there is a problem with the mac os. i dont get any crash information at all... the programm was still hanging and no further information. i now installed macos again and not it looks like, that its running thank you for your time and help. Manuel