Search found 4 matches

by Kahuna
Tue Aug 23, 2011 4:49 am
Forum: Support
Topic: Failed to read header information (Error Code: -5)
Replies: 6
Views: 8111

Re: Failed to read header information (Error Code: -5)

Nobody sneeze, it's working!!!
by Kahuna
Tue Aug 23, 2011 4:20 am
Forum: Support
Topic: Failed to read header information (Error Code: -5)
Replies: 6
Views: 8111

Re: Failed to read header information (Error Code: -5)

Sorry, my mistake. Error reads:

"Failed to read version information (Error Code: -5)"

Not as per above.

K.
by Kahuna
Tue Aug 23, 2011 4:09 am
Forum: Support
Topic: Failed to read header information (Error Code: -5)
Replies: 6
Views: 8111

Re: Failed to read header information (Error Code: -5)

Thanks but tried about 50 times, no luck.

K
by Kahuna
Tue Aug 23, 2011 2:46 am
Forum: Support
Topic: Failed to read header information (Error Code: -5)
Replies: 6
Views: 8111

Re: Failed to read header information (Error Code: -5)

Hi, Did you manage to fix this problem? I was also able to download initial 5 dives so purchased the license. I have since been unable to make contact between laptop and Vyper Air. Have followed the troubleshooting steps: Make sure you have installed a USB driver Yes, downloaded Snow Leopard drivers...