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HW OSTC - No Profile information for Closed Circuit

Posted: Mon Oct 31, 2011 6:22 am
by snbck
Unfortunately I don't see any dive profile for logged dives I made with my rebreather.
The dives are downloaded (I can see date and time) but I there are no dive details shown.
Meaning: duration is 0, depth is 0, Computer is empty and I don't see any profile.

JDiveLog has the same issue, that's why I bought mac-dive---
unfortunately MacDive doesn't work for me either
:x

It would be nice if someone can help me out on this!

Cheers,
Sven

Re: HW OSTC - No Profile information for Closed Circuit

Posted: Mon Oct 31, 2011 6:37 am
by nick
Can you follow the instructions listed here:

http://www.mac-dive.com/forum/viewtopic.php?f=5&t=407

To provide us with a dump of your device?

Re: HW OSTC - No Profile information for Closed Circuit

Posted: Mon Oct 31, 2011 5:29 pm
by snbck
I just sent you the log and dump by mail!

Thanks for answering so quickly.
I just hope you can find out where the problem is soon...
;-)

Re: HW OSTC - No Profile information for Closed Circuit

Posted: Tue Nov 08, 2011 2:43 pm
by nick
I've emailed you, but for anyone else with this issue, please try the beta (check the news page for the link). Should resolve the issue.