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FTDI driver not found by MAC

Posted: Mon Jan 17, 2011 1:37 am
by hawkwood
I am trying to connect an XR-2 to MacDive using a MacBook Pro. When helping Nick last year get information off of my XR-2 we were successful. Now however, I cannot connect the XR-2 to MacDive. I have "supposedly" installed the correct driver for my operating system Mac OS X 10.6.5.

However, when I look under System Profiler under USB and the USB Device Tree, there is no indication of the FTDI product.

I am assuming this is why I cannot get the DC to connect with MacDive. Any suggestions as to what is happening with the driver?

The cable is fine and I can get the DC to connect to a PC using the Aeris software, so I know that all works.

Bill

Re: FTDI driver not found by MAC

Posted: Mon Jan 17, 2011 7:18 am
by TnT
Connect your dive computer, start a terminal and run the command:

system_profiler SPUSBDataType > usb.txt

and send me the usb.txt file. Next, run the command:

ls /dev/tty.*

and send its output too.

Re: FTDI driver not found by MAC

Posted: Mon Jan 17, 2011 10:12 am
by hawkwood
Nothing happens. Just text in the terminal window:


Last login: Sun Jan 16 19:10:25 on ttys000
localhost:~ billmorgan$ system_profiler SPUSBDataType > usb.txt
localhost:~ billmorgan$

Re: FTDI driver not found by MAC

Posted: Mon Jan 17, 2011 10:41 am
by hawkwood
I tried the "trouble shooting" stuff using the veo250 file. This is what I get in Terminal


chmod: Invalid file mode: u+v
localhost:Desktop billmorgan$ chmod u+x veo250
localhost:Desktop billmorgan$ ls /dev/tty.*
/dev/tty.Bluetooth-Modem /dev/tty.usbserial-20030001
/dev/tty.Bluetooth-PDA-Sync
localhost:Desktop billmorgan$ ./veo250 /dev/tty.usbserial-20030001
DATETIME 2011-01-17T02:35:18Z (1295231718)
REVISION 4fd295b4acdfed77be0660a29b3a00cb8b8a7259
DEVICE=/dev/tty.usbserial-20030001, DELAY=100
oceanic_veo250_device_open
Timeout: value=3000
DTR: value=1
RTS: value=1
Sleep: value=100
Flush: queue=3, input=10, output=0
Write: timer=0, size=2, data=5500, remaining=0
Read: timer=3000, size=0, data=, remaining=0
../../source/src/oceanic_veo250.c:199: Failed to receive the answer.
../../source/examples/oceanic_veo250_test.c:35: Error opening serial port.

SUMMARY
-------
test_dump_memory: Timeout
localhost:Desktop billmorgan$

There are two files on my desktop: veo250 & VEO250.LOG
How do I send these to you?

Re: FTDI driver not found by MAC

Posted: Mon Jan 17, 2011 10:45 am
by nick
hawkwood wrote:Nothing happens. Just text in the terminal window:


Last login: Sun Jan 16 19:10:25 on ttys000
localhost:~ billmorgan$ system_profiler SPUSBDataType > usb.txt
localhost:~ billmorgan$
You should now have a file called "usb.txt" in your home directory. Email that to us.

jefdriesen@hotmail.com
support@mac-dive.com

Re: FTDI driver not found by MAC

Posted: Mon Jan 17, 2011 1:46 pm
by TnT
Can you also retry with this test application: http://www.divesoftware.org/libdc/build ... osx/veo250