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I can't open MacDive on my mac

Posted: Tue Apr 23, 2024 8:22 am
by RobLion
I haven't dove in a while. Just did and tried to use MacDive on my new mac.. I downloaded from the website. Tried to open and got this message and a failure to open.

"MacDive failed to update its database. Usually this means you were using an incompatible data version. Please contact support."

Please help.

MacOS Sonoma 14.4.1

Re: I can't open MacDive on my mac

Posted: Tue Apr 23, 2024 11:12 am
by nick
Most likely a corrupt database, you will need to delete it. The FAQ explains where to find the file:

https://www.mac-dive.com/help/faq_01_07_move.php

Re: I can't open MacDive on my mac

Posted: Tue Apr 30, 2024 9:28 am
by RobLion
Thank you for the help. I deleted whatever file it was trying to use, but it was an iCloud sync. Unfortunately now it won't sync and I don't appear to be able to enter my account info....just get a new license for one computer. My dives are in the cloud and on my iPhone but I can't move them to the computer without getting the new version.

:-/ Guess I'll just leave it on the phone and probably do something else. Seemed like a good option a few years ago.