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iOS app crash on opening sync screen
Posted: Sat Dec 02, 2023 7:46 pm
by mruseless
I just returned from a dive trip, and when I open the “Cloud sync” page the iOS app immediately crashes. I’ve tried rebooting my phone but not sure where to go from here.
Any help appreciated.
Thanks!
Eric
iPhone 15, iOS 17.1.1, latest version of MacDive.
Re: iOS app crash on opening sync screen
Posted: Sun Dec 03, 2023 12:27 pm
by mruseless
Well, interestingly, when I was in my home country but not home yet and was trying to sync, the app kept crashing. But once I got back on my home Wi-Fi network, now it seems to be sinking properly again.
Re: iOS app crash on opening sync screen
Posted: Sun Dec 10, 2023 10:22 pm
by mruseless
any idea why this happened? If it happens again on the road, it would be crippling.
Re: iOS app crash on opening sync screen
Posted: Mon Dec 11, 2023 12:42 am
by mfupi
I don't know for sure, but I would suggest deleting the app and re-installing it.
If the crash happens once the sync process begins, I would try to make sure there was at least one local copy of the data and then reset the cloud data.
Good luck