iOS app crash on opening sync screen

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mruseless
Posts: 22
Joined: Wed Sep 09, 2015 5:03 am
Dive Computer: Shearwater Petrel

iOS app crash on opening sync screen

Post by mruseless »

I just returned from a dive trip, and when I open the “Cloud sync” page the iOS app immediately crashes. I’ve tried rebooting my phone but not sure where to go from here.
Any help appreciated.
Thanks!
Eric

iPhone 15, iOS 17.1.1, latest version of MacDive.
mruseless
Posts: 22
Joined: Wed Sep 09, 2015 5:03 am
Dive Computer: Shearwater Petrel

Re: iOS app crash on opening sync screen

Post by mruseless »

Well, interestingly, when I was in my home country but not home yet and was trying to sync, the app kept crashing. But once I got back on my home Wi-Fi network, now it seems to be sinking properly again.
mruseless
Posts: 22
Joined: Wed Sep 09, 2015 5:03 am
Dive Computer: Shearwater Petrel

Re: iOS app crash on opening sync screen

Post by mruseless »

any idea why this happened? If it happens again on the road, it would be crippling.
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mfupi
Posts: 31
Joined: Tue Jul 19, 2022 12:50 am
Dive Computer: Oceanic VT 4.0

Re: iOS app crash on opening sync screen

Post by mfupi »

I don't know for sure, but I would suggest deleting the app and re-installing it.

If the crash happens once the sync process begins, I would try to make sure there was at least one local copy of the data and then reset the cloud data.

Good luck
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