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iPhone unable to sync with Suunto D5

Posted: Sun Apr 02, 2023 8:23 am
by quick_dry
Hi, I just bought macdive on iOS and cannot get it to sync with my Suunto D5

The D5 is able to sync with the iPhone using Suunto app, Dive Log, and Subsurface all on the same iPhone, so it isn't a problem with the link between the phone and suunto - but MacDive just sits on trying to find device when I try to import. There doesn't seem to be a way to stop the import attempt either.

Killing all the apps, or starting from a fresh reboot doesn't make a difference either. Is there a way to get it working or to generate a debug log to submit?

Re: iPhone unable to sync with Suunto D5

Posted: Sat Jun 03, 2023 2:26 am
by Shadallark
Hi there quick_dry;

I am not sure if this will help you but you can give it a try. Go to your Blue Tooth Settings on your iPhone and forget the pairing connection to your dive computer. Then attempt to import the dives into MacDive like you usually do. Another option is to forget the blue tooth pairing, then re-pair the computer with the iPhone, then open MacDive and import without opening the Suunto App on the iPhone. I saw somewhere that if the computer is paired with the Suunto app before Mac Dive that it somehow blocks Mac Dive from accessing the computer.

Let us know if that works so that other people will know or so that other people might be able to provide some suggestions.

Have a fantastic time in the water this year!

Shadallark