MacDive Forums

Hi Nick

I can't download dives from my Ratio iX3M Pro Tech+ / OS Catalina via cable.

First try after opening the app: MacDive encountered a problem downloading from your Ratio iX3M Pro Tech+:

Failed to read dive computer memory (Error Code: -7)


Another: MacDive encountered a problem downloading from your Ratio iX3M Pro Tech+:

Failed connecting to dive computer on serial port '/dev/tty.MALS' (Error Code: -5)

How to fix it?

M.

Check Troubleshooting Downloads in the User Guide: http://mac-dive.com/help/mac_03_03_troubleshooting.php

Make sure you don't have low battery, nothing else is open that might interfere, you are not using a USB hub, etc etc.