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OSTC 2N

Posted: Thu Oct 01, 2015 11:30 pm
by xiphias
I have an OSTC 2N and used Maldive without problem
Since this morning I cannot download new dives, I have a message "Could not detect a valid serial port"
So I tried to reinstall the FTDI driver
the installation said it was successful but there is no change it seems that it is not installed !!
I am running Mac OS Yosemite 10.10.5
Could you help me ?
Thanks

Re: OSTC 2N

Posted: Fri Oct 02, 2015 3:25 am
by nick
Hi there,

Try rebooting as well, sometimes it doesn't start up properly after an install.

You can also try another USB cable.

Re: OSTC 2N

Posted: Fri Oct 02, 2015 3:28 pm
by xiphias
nick wrote:Hi there,

Try rebooting as well, sometimes it doesn't start up properly after an install.

You can also try another USB cable.
I have tried to reboot and change the USB cable with no success
Originally my USB cable was connected via a HUB and has been working normally for months.
I connected it directly to the computer and now it works !!
Thanks

Re: OSTC 2N

Posted: Mon Oct 05, 2015 2:44 pm
by nick
Ah, yeah - USB hubs can cause issues.

Glad you figured it out :)