Page 1 of 1

Air Temperature not filled in with Suunto D9TX

Posted: Wed Sep 17, 2014 4:20 am
by Exposure
Hi There,

I have a basic question. I am using 2 computers, one is a Suunto D6 and the second one is a D9TX. When I upload a dive with the D6, I get the High Temp, the Low Temp and the Air Temp. When I upload a dive with the D9TX, I don't get the Air Temp. Is that a missing part in Macdive or in the Suunto?

Thank you in advance
Yvan

Re: Air Temperature not filled in with Suunto D9TX

Posted: Wed Sep 17, 2014 4:26 am
by nick
I don't know that it is available sorry. I haven't looked in a while though, and I have no data to compare (ie DM4 data vs D9tx data). From memory DM4 doesn't display it any longer..

Re: Air Temperature not filled in with Suunto D9TX

Posted: Wed Sep 17, 2014 4:40 am
by Exposure
Thanks Nick. If I can be helpful in any comparison, let me know.

Yvan

Re: Air Temperature not filled in with Suunto D9TX

Posted: Tue Jun 07, 2016 12:56 am
by ngc74
Hi,
i've got the same problem, d9tx not filling air temp. Any news about it ?
Thanx

Re: Air Temperature not filled in with Suunto D9TX

Posted: Tue Jun 07, 2016 4:38 am
by nick
Most devices do not record an air temperature these days. Consider it a manual field that you can edit if you like.

Re: Air Temperature not filled in with Suunto D9TX

Posted: Tue Jun 07, 2016 5:16 am
by ngc74
Ok, but Suunto D9tx record air temperature, and it is not downloaded on macdive. My old computer, a Suunto Vyper, also record air temperature and it is automatically downloaded on macdive.
It's not a big deal but, it's seems strange to me that a 1000€ computer it's not fully supported, but a 200 one is it.
Thank you

Re: Air Temperature not filled in with Suunto D9TX

Posted: Tue Jun 07, 2016 5:52 am
by nick
MacDive supports over 100 different computers. Not all of them record the same information.

From memory, SDM5 does not show air temperatures. I could be wrong on that, I haven't checked recently. But without that, it's difficult to track down exactly what the temperature is supposed to be, if it is even there. It was removed from some of the D series models because it was not correct, and I never tracked down a more correct value.

It takes a lot of time to reverse engineer these things. As not everyone has one of these particular devices, sometimes there are other priorities to work on that benefit a larger range of users.

Feel free to send a diagnostic report and a list of exactly what the air temperatures are for each dive, listed by date. If you can provide accurate information I will find some time to see about supporting it.

We're sorry you are unhappy with the product, and will attempt to rectify the issue for you.

Thank you for your feedback.
MacDive Support

Re: Air Temperature not filled in with Suunto D9TX

Posted: Tue Jun 07, 2016 5:36 pm
by ngc74
Thanks for your response, i understand. As i said before, it's not a big problem, i can insert temp data manually, don't worry about it. I am very satisfied with macdive, i've got both mac and ios version and i think it's a great software and money worth.