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Troubles migrating data

Posted: Fri Aug 15, 2014 4:55 pm
by joethelion
Hi all,I'm experiencing some trouble in downloading my dives.It was all fine until a few weeks ago,now after connecting my Heinrichs Weikamp OSTC 2N nothing happens and this message shows up: FAILED TO MIGRATE DATA.MCDIVE FAILED TO UPDATE ITS DATA BASE.USUALLY THIS MEANS YOU ARE USING AN INCOMPATIBLE DATA VERSION.PLEASE CONTACT SUPPORT. My software is an OS X 10.9.4 Anything I can do to solve the problem? Thank you.

Re: Troubles migrating data

Posted: Sat Aug 16, 2014 4:54 am
by nick
Usually this means you accidentally used an old version of MacDive that is not compatible with your current data. Make sure you are running the latest version.

If that is not the case, please email your MacDive.sqlite data file through to support so we can take a look.

Re: Troubles migrating data

Posted: Sun Aug 17, 2014 1:17 am
by joethelion
Ok guys,thanks a lot.Let's see what happens.

Re: Troubles migrating data

Posted: Sun Aug 17, 2014 5:57 am
by joethelion
Done!Back to normal!Thanks very much! :)

Re: Troubles migrating data

Posted: Mon Aug 18, 2014 4:06 am
by nick
Easy :)