Failed to read header information

[pokryfka]

Hi

I failed to import data from my Suunto Vyper computer.

I have OSX Mountain Lion 10.8.1
I have original USB connector (though I am not 100% sure which way to connect it, I tried both directions).
I installed FTDI USB driver.
The serial port is create - /dev/tty.usbserial-ST000001
The device is recognized in System Information:

Suunto Sports Instrument:

Product ID: 0xf680
Vendor ID: 0x0403 (Future Technology Devices International Limited)
Version: 4.00
Serial Number: ST000001
Speed: Up to 12 Mb/sec
Manufacturer: Suunto
Location ID: 0x04100000 / 4
Current Available (mA): 500
Current Required (mA): 300

I keep getting the error: "Failed to read header information" , error code -5 in MacDive 2.1.5, and -7 in MacDive 2.1.6

Cheers
Michal

[nick]

Hi,

Take a read of Troubleshooting Downloads in the help, but first, I'd check that the device is in PC Transfer Mode, and doesn't have low battery.

[pokryfka]

Hi

It is in PC transfer mode and does not have low battery.

I read Troubleshooting but the only suggestion I found is that it might be not properly connected.

Cheers
Michal

[pokryfka]

Hi

Any ideas? I just tried one more time but failed again.

Will appreciate any hints..

Cheers
Michal

./vyper /dev/tty.usbserial-ST000001
DATETIME 2012-09-13T15:59:31Z (1347551971)
REVISION 6242978fc010b1bc59e001209f8a4ebe0432e102
DEVICE=/dev/tty.usbserial-ST000001, DELAY=500
suunto_vyper_device_open
Configure: baudrate=2400, databits=8, parity=2, stopbits=1, flowcontrol=0
Timeout: value=1000
DTR: value=1
Sleep: value=100
Flush: queue=3, input=1, output=0
device_foreach
Sleep: value=500
RTS: value=1
Write: timer=1, size=5, data=0500161407, remaining=0
Sleep: value=200
Flush: queue=1, input=0, output=0
RTS: value=0
Read: timer=1001, size=0, data=, remaining=0
../../source/src/suunto_vyper.c:253: Failed to receive the answer.
../../source/examples/suunto_vyper_test.c:47: Cannot read dives.
suunto_vyper_device_open
Configure: baudrate=2400, databits=8, parity=2, stopbits=1, flowcontrol=0
Timeout: value=1000
DTR: value=1
Sleep: value=100
Flush: queue=3, input=0, output=0
device_dump
Sleep: value=500
RTS: value=1
Write: timer=1, size=5, data=0500002025, remaining=0
Sleep: value=200
Flush: queue=1, input=0, output=0
RTS: value=0
Read: timer=1000, size=0, data=, remaining=0
../../source/src/suunto_vyper.c:253: Failed to receive the answer.
../../source/examples/suunto_vyper_test.c:82: Cannot read memory.

SUMMARY
-------
test_dump_sdm: Timeout
test_dump_memory: Timeout

[nick]

Have you read the help? For starters, is this device in transfer mode?

[pokryfka]

Hi

The device was in transfer mode.

Anyway, I gave up and send the cable back :/

Cheers
Michal