MacDive Forums

I have a cobra 3 computer that won't download the dives. I have previously used an oceanic VT3 successfully with this mac dive program. I have downloaded the new suunto drivers but I think it is still looking for the Oceanic driver. I keep getting a message that says, "Failed to read header information (Error Code: -5)" I have looked at the preferences, system, advanced and there is only one serial port listed, "/dev/tty.usbserial-ST000001".

any idea what to do next to make this computer download?

Thanks
Andy

That is the correct port (it is the same USB driver, provided you are using the official suunto cable).

Sometimes the Cobra 3 won't wake up properly - try importing twice, ie, do it again immediately after it fails. Make sure you don't have low battery etc.

Have tried downloading multiple times, rebooting computer, uninstalling and reinstalling Suunto driver, have uninstalled the Oceanic driver, etc. I still get the same error message: Import Error Failed to read header information (Error Code: -5). Have any other ideas?

Try importing twice in a row. The Cobra fails to wake up sometimes and needs a couple of attempts (in quick succession) to trigger it.

Check you do not have low battery. Are you using a USB hub? Have you verified the cable works in Suunto Dive Manager in Windows, and is not faulty?