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Re: How to report dive computer download problems?
Posted: Fri May 31, 2013 6:20 am
by nick
Your email has already been replied to.
Re: How to report dive computer download problems?
Posted: Wed Sep 04, 2013 2:11 am
by blauvs
Having issues troubleshooting my Vyper Air -- which test do I use for that one, Vyper or Vyper2? What do I do if the tty and cu files are not being created in my /dev directory?
Re: How to report dive computer download problems?
Posted: Wed Sep 04, 2013 4:02 am
by nick
I've already replied to your other thread. For a Vyper Air you want the vyper2 test, as per the instructions. Run that and email me with the results.
Re: How to report dive computer download problems?
Posted: Tue Sep 09, 2025 2:23 pm
by dariya234
you have problems downloading from your device, your best bet is to email support at
support@mac-dive.com
. We can further advise you on whether additional information is needed. MacDive also has a built-in diagnostic tool that may be requested. More details about troubleshooting can be found here:
https://www.mac-dive.com/forum/viewtopic.php?t=2435