MacDive 2.0 crashes when downloading Mares Nemo Excel

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deakos
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Joined: Mon Mar 22, 2010 2:38 pm
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MacDive 2.0 crashes when downloading Mares Nemo Excel

Post by deakos »

MacDive 2.0 crashes (quits unexpectedly) when downloading Mares Nemo Excel when using Iris. Upon startup of MacDive 2.0 I get the warning "The model configuration used to open the store is incompatible with the one that was used to create the store." Not sure if this has anything to do with the crash. I've installed the Silicon Labs CP210x driver. This was with the trial version on Mac OS 10.6.4. Any suggestions?
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nick
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Re: MacDive 2.0 crashes when downloading Mares Nemo Excel

Post by nick »

What version of macdive were you using previously?

Remove this file: ~/Library/Application Support/MacDive/MacDive.sqlite

And if you restart, you won't get that error (it's likely because you had an old verison of macdive that is not compatible).

Can you please try out the instructions here:

http://www.mac-dive.com/forum/viewtopic.php?f=5&t=407

And email me the results.

Also check Console.app for any output (filter by macdive) and if you have a crash report, email that to me also.
deakos
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Joined: Mon Mar 22, 2010 2:38 pm
Dive Computer: Suunto DX

Re: MacDive 2.0 crashes when downloading Mares Nemo Excel

Post by deakos »

Ok, deleted the library file and that fixed the compatibility error so now I just get a communication error (error 6) but the program does not crash anymore. I ran the terminal program and attached the two files.
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nemo.zip
.dmp and .log files
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nick
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Re: MacDive 2.0 crashes when downloading Mares Nemo Excel

Post by nick »

Thanks - will look at this when I get home.
TnT
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Re: MacDive 2.0 crashes when downloading Mares Nemo Excel

Post by TnT »

deakos wrote:I ran the terminal program and attached the two files.
The test was successful, so it might have been a temporary error that goes away when retrying. If it fails every time then there is most likely a bug in macdive itself, not the libdivecomputer library.
deakos
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Joined: Mon Mar 22, 2010 2:38 pm
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Re: MacDive 2.0 crashes when downloading Mares Nemo Excel

Post by deakos »

I tried Import > Nemo instead of Import > Nemo/Excel and that seemed to work!

This was the trial version so it only imported 5 dives. I bought the license and tried the download again but it tells me that no new dives are detected. Is there a way to dump everything and start over again so I can download the full set of dives?
deakos
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Joined: Mon Mar 22, 2010 2:38 pm
Dive Computer: Suunto DX

Re: MacDive 2.0 crashes when downloading Mares Nemo Excel

Post by deakos »

Ok, I trashed the application program and the library file, reinstalled MacDive and the license, downloaded again using just Nemo, and it was successful! Thanks for your help!
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nick
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Re: MacDive 2.0 crashes when downloading Mares Nemo Excel

Post by nick »

deakos wrote:I tried Import > Nemo instead of Import > Nemo/Excel and that seemed to work!

This was the trial version so it only imported 5 dives. I bought the license and tried the download again but it tells me that no new dives are detected. Is there a way to dump everything and start over again so I can download the full set of dives?
You can either go to preferences and uncheck "only import new dives", or you can just delete them and reimport them. Either way!
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