Import error - failed to read header information...??

Problems ? Get help here!
Diver Dude
Posts: 5
Joined: Sun Aug 07, 2011 5:48 am
Dive Computer: Atmos AI

Re: Import error - failed to read header information...??

Post by Diver Dude »

That's the same thing I am getting with the aeries, I am using lion too
User avatar
nick
Site Admin
Posts: 4376
Joined: Sat Apr 12, 2008 8:33 am
Dive Computer: Shearwater Teric
Contact:

Re: Import error - failed to read header information...??

Post by nick »

I replied to you in the other thread.
Cedric
Posts: 2
Joined: Mon Jun 11, 2012 3:13 am
Dive Computer: Suunto Vyper

Re: Import error - failed to read header information...??

Post by Cedric »

Hi,

I'm on OSx 10.7.3 and macdive 2.1.5, I've already reinstalled USB driver from http://www.ftdichip.com/Drivers/VCP.htm but I still get this error message :(
The dive computer battery is OK, any idea?

thank you for your help

Cedric
User avatar
nick
Site Admin
Posts: 4376
Joined: Sat Apr 12, 2008 8:33 am
Dive Computer: Shearwater Teric
Contact:

Re: Import error - failed to read header information...??

Post by nick »

First, please make sure you have re-downloaded 2.1.5 just in case. I made a mistake (surprising, I know) with the initial release that *may* have caused this issue.

http://www.mac-dive.com/downloads/MacDive_2.1.5.dmg

Otherwise, if your device is in transfer mode and you don't have low battery and it used to work, I would recommend double checking on a windows machine that it downloads as expected. Cable could be faulty or device may have low battery and not be reporting it (my D9 did this with a replacement battery, it didn't last long and unexpectedly died without warning me).
Cedric
Posts: 2
Joined: Mon Jun 11, 2012 3:13 am
Dive Computer: Suunto Vyper

Re: Import error - failed to read header information...??

Post by Cedric »

It works after "re-downloading" the *.dmg :)

thank you for your support Nick :)
User avatar
nick
Site Admin
Posts: 4376
Joined: Sat Apr 12, 2008 8:33 am
Dive Computer: Shearwater Teric
Contact:

Re: Import error - failed to read header information...??

Post by nick »

You're welcome - apologies for the inconvenience!
Teasy
Posts: 2
Joined: Wed Jun 20, 2012 1:40 am
Dive Computer: OSTC 2N
Location: Germany

Re: Import error - failed to read header information...??

Post by Teasy »

Hallo,
kein auslesen des "HW OSTC 2N" mehr möglich.

Import Error
Failed to read dive computer memory (Error Code: -5)

Mein System:
OSTC 2N V2.21
MacBook 10.7.4
MacDive 2.1.5

Bis MacDive 2.1.4 keine Probleme.
Jemand eine Idee??

---

Hello,
not read the "HW OSTC 2N" possible.

ImportError
Failed to read dive computer memory (Error code: -5)

My system:
OSTC 2N V2.21
MacBook 10.7.4
MacDive 2.1.5

To MacDive 2.1.4 no problems.
Any ideas?
User avatar
nick
Site Admin
Posts: 4376
Joined: Sat Apr 12, 2008 8:33 am
Dive Computer: Shearwater Teric
Contact:

Re: Import error - failed to read header information...??

Post by nick »

Redownload 2.1.5, the issue has been resolved:

http://www.mac-dive.com/downloads/MacDive_2.1.5.dmg
Teasy
Posts: 2
Joined: Wed Jun 20, 2012 1:40 am
Dive Computer: OSTC 2N
Location: Germany

Re: Import error - failed to read header information...??

Post by Teasy »

nick wrote:Redownload 2.1.5, the issue has been resolved:

http://www.mac-dive.com/downloads/MacDive_2.1.5.dmg
No,
always the same error.

"Import Error
Failed to read dive computer memory (Error Code: -5)"



:( :( :(
Post Reply