I can't open MacDive on my mac

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RobLion
Posts: 4
Joined: Fri Jun 07, 2019 11:59 pm

I can't open MacDive on my mac

Post by RobLion »

I haven't dove in a while. Just did and tried to use MacDive on my new mac.. I downloaded from the website. Tried to open and got this message and a failure to open.

"MacDive failed to update its database. Usually this means you were using an incompatible data version. Please contact support."

Please help.

MacOS Sonoma 14.4.1
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nick
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Posts: 4368
Joined: Sat Apr 12, 2008 8:33 am
Dive Computer: Shearwater Teric
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Re: I can't open MacDive on my mac

Post by nick »

Most likely a corrupt database, you will need to delete it. The FAQ explains where to find the file:

https://www.mac-dive.com/help/faq_01_07_move.php
RobLion
Posts: 4
Joined: Fri Jun 07, 2019 11:59 pm

Re: I can't open MacDive on my mac

Post by RobLion »

Thank you for the help. I deleted whatever file it was trying to use, but it was an iCloud sync. Unfortunately now it won't sync and I don't appear to be able to enter my account info....just get a new license for one computer. My dives are in the cloud and on my iPhone but I can't move them to the computer without getting the new version.

:-/ Guess I'll just leave it on the phone and probably do something else. Seemed like a good option a few years ago.
zzzking
Posts: 9
Joined: Tue May 27, 2014 10:46 am
Dive Computer: Mares Quad

Re: I can't open MacDive on my mac

Post by zzzking »

Not the same issue but I am getting the following message when trying to download MacDive to a new Laptop:

“MacDive_2.16.3.dmg” cannot be opened because it is from an unidentified developer."

Has anyone else had a similar problem? Thanks.
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mfupi
Posts: 35
Joined: Tue Jul 19, 2022 12:50 am
Dive Computer: Shearwater Perdix 2

Re: I can't open MacDive on my mac

Post by mfupi »

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