Hi,
Just back from a weekend of 4 dives, the details of which I previously entered manually into MacDive on IOS expecting that when I downloaded all new dives from my computer it'd be possible to sync them up (as it has before).
Instead it claimed there were 26 new dives, all of which seemed to be from the early part of the 20th century (1903/1904/1907/1908/1910/1911). Wondering if any of the details matched up I sorted by duration & there do seem to be some matches against older dives I have done but this seems very weird - I was expecting 4 dives with dates 17/18 Nov
I'd attach a screenshot but it says the board quota has been reached
Help!
Downloaded dives dated 1911/1910/1907 etc & too many
- nick
- Site Admin
- Posts: 4376
- Joined: Sat Apr 12, 2008 8:33 am
- Dive Computer: Shearwater Teric
- Contact:
Re: Downloaded dives dated 1911/1910/1907 etc & too many
Could you please:
1. Tools > Send Diagnostic Info
2. Choose "Mares Icon HD" and the appropriate serial port
3. Click begin
When it's done, click Email. Flesh out the email with the specific dates/dives that are incorrect, along with what you expect them to be. I will take a look on my end.
1. Tools > Send Diagnostic Info
2. Choose "Mares Icon HD" and the appropriate serial port
3. Click begin
When it's done, click Email. Flesh out the email with the specific dates/dives that are incorrect, along with what you expect them to be. I will take a look on my end.
Re: Downloaded dives dated 1911/1910/1907 etc & too many
Have sent in as advised.
Many thanks
k
Many thanks
k
- nick
- Site Admin
- Posts: 4376
- Joined: Sat Apr 12, 2008 8:33 am
- Dive Computer: Shearwater Teric
- Contact:
Re: Downloaded dives dated 1911/1910/1907 etc & too many
Will take a look tonight after work.
Re: Downloaded dives dated 1911/1910/1907 etc & too many
Thank you very much Nick for the quick response.
I downloaded the beta & that has fixed the issue.
Brilliant support as usual!
All the best
kevin
I downloaded the beta & that has fixed the issue.
Brilliant support as usual!
All the best
kevin
-
- Posts: 5
- Joined: Mon May 14, 2018 2:46 pm
- Dive Computer: Mares Matrix
Re: Downloaded dives dated 1911/1910/1907 etc & too many
Hi.
I have the same problem with Mares Matrix.
I have the same problem with Mares Matrix.
- nick
- Site Admin
- Posts: 4376
- Joined: Sat Apr 12, 2008 8:33 am
- Dive Computer: Shearwater Teric
- Contact:
Re: Downloaded dives dated 1911/1910/1907 etc & too many
Yes, you will need the new beta to fix the issue. Email me for a link if you want that now, otherwise it will be fixed in the next release (shortly).
Thanks.
Thanks.
-
- Posts: 5
- Joined: Mon May 14, 2018 2:46 pm
- Dive Computer: Mares Matrix
Re: Downloaded dives dated 1911/1910/1907 etc & too many
Thank you very much