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have on iPhone want to add MacDive to iMac
Posted: Mon Jan 04, 2021 2:59 am
by rebeccadiver
I've had this app on my iPhone for a little over a year and have really enjoyed it. Now I want to add MacDive to my iMac and sync them. Is there any particular order I need to follow to ensure I don't lose any of the dives currently on my iPhone? Also, in the near future I'll probably be getting a new iPhone - what is the best way to transition the app & dives to the new iPhone?
Thanks!!
Rebecca
Re: have on iPhone want to add MacDive to iMac
Posted: Mon Jan 04, 2021 3:08 am
by nick
Enable syncing on your phone. When it's done, enable syncing on your iMac. That's it.
When you get a new phone, install the app and enable sync on it.
Re: have on iPhone want to add MacDive to iMac
Posted: Sun Feb 21, 2021 2:26 am
by rebeccadiver
I enabled sync on my iOS MacDive, but it says failed to sync. I've gone to settings and ensured that MacDive is allowed iCloud but it is still failing. Other suggestions? Thx!
Re: have on iPhone want to add MacDive to iMac
Posted: Sun Feb 21, 2021 4:10 am
by nick
Check on your phone under Settings > iCloud Account > iCloud that "iCloud Dive" is enabled, and underneath it, that MacDive has access.
if that is the case, then in MacDive:
1. Settings > Enable debug logging
2. Try syncing
3. Settings > Email
I will take a look at the log.