OSTC 2N

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xiphias
Posts: 7
Joined: Sun Apr 24, 2011 12:09 pm
Dive Computer: OSTC 2N
Location: Capbreton France

OSTC 2N

Post by xiphias »

I have an OSTC 2N and used Maldive without problem
Since this morning I cannot download new dives, I have a message "Could not detect a valid serial port"
So I tried to reinstall the FTDI driver
the installation said it was successful but there is no change it seems that it is not installed !!
I am running Mac OS Yosemite 10.10.5
Could you help me ?
Thanks
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nick
Site Admin
Posts: 4360
Joined: Sat Apr 12, 2008 8:33 am
Dive Computer: Shearwater Teric
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Re: OSTC 2N

Post by nick »

Hi there,

Try rebooting as well, sometimes it doesn't start up properly after an install.

You can also try another USB cable.
xiphias
Posts: 7
Joined: Sun Apr 24, 2011 12:09 pm
Dive Computer: OSTC 2N
Location: Capbreton France

Re: OSTC 2N

Post by xiphias »

nick wrote:Hi there,

Try rebooting as well, sometimes it doesn't start up properly after an install.

You can also try another USB cable.
I have tried to reboot and change the USB cable with no success
Originally my USB cable was connected via a HUB and has been working normally for months.
I connected it directly to the computer and now it works !!
Thanks
User avatar
nick
Site Admin
Posts: 4360
Joined: Sat Apr 12, 2008 8:33 am
Dive Computer: Shearwater Teric
Contact:

Re: OSTC 2N

Post by nick »

Ah, yeah - USB hubs can cause issues.

Glad you figured it out :)
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