Search found 25 matches

by WPaJim
Tue Nov 27, 2012 9:19 am
Forum: Support
Topic: Connecting to Sherwood Insight
Replies: 8
Views: 8074

Re: Connecting to Sherwood Insight

The cable shows up OK in my device list (see attached) But MacDive throws out an Import Error: Failed connecting to dive computer on serial port '/dev/tty.usbserial-20030002' (Error Code: -7). The dive computer is plugged in and in download mode (flashing EA). No amount of jiggling changes the messa...
by WPaJim
Sun Nov 25, 2012 6:21 am
Forum: Support
Topic: Connecting to Sherwood Insight
Replies: 8
Views: 8074

Re: Connecting to Sherwood Insight

Just FYI the cable does show up on my 10.8.2 Mac although I don't think that even showed up on her 10.7.x Mac. I haven't tried scan for serial port so I'll have a go at that. Should I get the test application? Which one would that be?

Jim
by WPaJim
Sun Nov 25, 2012 6:01 am
Forum: Support
Topic: Connecting to Sherwood Insight
Replies: 8
Views: 8074

Re: Connecting to Sherwood Insight

Based on the experience I had using the Sherwood software, (actually on the exact same computer plugged into the same USB port - just using a virtual XP machine instead of Mac OSX within a half hour between attempts) it is none of those issues. In any case the dive computer is heading back to it's h...
by WPaJim
Sun Nov 25, 2012 5:41 am
Forum: Support
Topic: Connecting to Sherwood Insight
Replies: 8
Views: 8074

Re: Connecting to Sherwood Insight

Returned to the topic of getting dives from my daughter's Insight today. I think the real problem was I didn't read the fine print; her's is an older model with the gray buttons, not the newer model with metal buttons. I was able to get the dives using VM Fusion running Sherwood's software in WinXP....
by WPaJim
Fri Jul 13, 2012 11:45 am
Forum: Support
Topic: Connecting to Sherwood Insight
Replies: 8
Views: 8074

Connecting to Sherwood Insight

Just installed the drivers from the link on your site. When I try to download dives I get: Failed connecting to dive computer on serial port '/dev/tty.usbserial-20030001' (Error Code: -5) Following the manual on the drivers page I see the proper entries in /dev when the Insight is plugged in. Howeve...