MacDive Forums

Try syncing again. If that doesn't work try deleting the image from the Mac, then adding it again and syncing.

Weird, someone else reported a similar issue yesterday. I ended up sending him a beta that worked around it so he could fix the logs.

You need to reset the cloud fully (see https://www.mac-dive.com/help/mac_04_02_reset.php). Editing the database yourself is not a good idea.

They are not stored there. You can’t see them.

Try using iCloud if you can.

I think there is an issue with the Dropbox setup, but I’ve not had time to look at it yet.

The license is unrelated to your Apple ID.

If you have a multiuser license then you can use it for both of you. If you have a single-user license then you can only use it for one person.

No, you have to sync to the same account.

If you want to use different apple ids then consider syncing via Dropbox instead.

Make sure you select the right device (pro plus 2 and 2.1 are not compatible). The most common problem with those is plugging it in upside down. The cable fits both ways but only works one (at least on the 2.1, in pretty sure the 2 is similar). Otherwise make sure you aren’t using a usb hub, try a U...

This is under the iOS section, but the overall details apply to both:

https://www.mac-dive.com/help/ios_03_03_sac.php

For your name:
https://www.mac-dive.com/help/mac_02_04_naming.php

For your cert, edit it and check the default cert box.

Take a read of the help for either iOS or macOS. There’s a section on sites with an explanation, screenshots etc.

https://mac-dive.com/help/faq.php