Search found 7 matches

by aveys
Tue Jun 01, 2021 2:05 am
Forum: Support
Topic: Unable to download Mac-dive to Macbook air
Replies: 1
Views: 1736

Unable to download Mac-dive to Macbook air

Hi,

I am having trouble downloading the MacDive software to my newish Macbook air. I have tried to download both the reinstall version and free trial version but nothing happens. Can you help?

Best
Alex
by aveys
Sun Nov 27, 2016 6:28 pm
Forum: Support
Topic: MacDive/ USB C incompatiability?
Replies: 10
Views: 10247

Re: MacDive/ USB C incompatiability?

I have reinstalled the driver (to 2.3 from http://www.ftdichip.com/Drivers/VCP.htm) ... again... and set the port to /dev/tty.usbserial-ST03HTF6 and it now works :)) I am not sure what I have done differently but then that is the dark arts of serial ports.... Thanks very much for all your help and v...
by aveys
Sat Nov 26, 2016 8:23 pm
Forum: Support
Topic: MacDive/ USB C incompatiability?
Replies: 10
Views: 10247

Re: MacDive/ USB C incompatiability?

Hi, I have tried this to no avail :((. I have sent you my latest test file. Really odd.

Best
Alex
by aveys
Fri Nov 25, 2016 3:43 pm
Forum: Support
Topic: MacDive/ USB C incompatiability?
Replies: 10
Views: 10247

Re: MacDive/ USB C incompatiability?

It does sound strange and rather confusing. As far as I know there are no non-standard settings as the MacBook is very new, do you have an idea of the sort of settings that may cause this and I will have a look? The Vyper has battery power the maximum number of bars and it is definitely in PC transf...
by aveys
Thu Nov 24, 2016 4:28 pm
Forum: Support
Topic: MacDive/ USB C incompatiability?
Replies: 10
Views: 10247

Re: MacDive/ USB C incompatiability?

I have since rebuilt my iMac with Sierra. At first, I got the same error with MacDive but turning the firewall off and adding MacDive to the accessibility list fixed this problem. As a result, I have since deleted the FTDI Drivers on the MacBook, under a root login, reinstalled the drvier from the F...
by aveys
Thu Nov 24, 2016 1:10 am
Forum: Support
Topic: MacDive/ USB C incompatiability?
Replies: 10
Views: 10247

Re: MacDive/ USB C incompatiability?

Hi, I have just sent you the diagnostic info file. The converter was an Apple converter - a cable with a male USB C plug on one end and a female USB A socket on the other. I have just got DM5 working, after speaking to Suunto support, by opening the file wall and adding SuuntoDM5 to the "Securi...
by aveys
Tue Nov 22, 2016 12:47 am
Forum: Support
Topic: MacDive/ USB C incompatiability?
Replies: 10
Views: 10247

MacDive/ USB C incompatiability?

Hi all, I having been using MacDive for about 6 months downloading dives from my Suunto Vyper to my late 2012 iMac using the supplied Suunto lead. I have recently bought a MacBook with only a USB C port for traveling. I do not seem to be able to download dives to the MacBook using the Suuto lead and...