Search found 4196 matches

by nick
Tue Sep 13, 2022 11:12 am
Forum: General
Topic: Sync prioritization
Replies: 3
Views: 86

Re: Sync prioritization

No device takes priority. Changes are all merged individually. If the same thing is changed in two places, the more recent should take effect. To delete a photo you would just delete it on any device. Once the sync of that takes place, any other devices will remove it. If you reset cloud data then y...
by nick
Mon Sep 05, 2022 4:49 am
Forum: Requests
Topic: Add new BSAC certification type
Replies: 1
Views: 75

Re: Add new BSAC certification type

You can type any certification you want in to a certification. Make sure the diver matches, I believe it filters on diver.
by nick
Mon Aug 29, 2022 8:04 am
Forum: Support
Topic: Cannot import from Aqualung i770r to Mac
Replies: 3
Views: 169

Re: Cannot import from Aqualung i770r to Mac

The code is the same as iOS. Try quitting/restarting the app, or rebooting.
by nick
Mon Aug 29, 2022 5:16 am
Forum: Support
Topic: Crash when trying to upload XML from Suunto DM
Replies: 1
Views: 79

Re: Crash when trying to upload XML from Suunto DM

Try exporting a database backup from suunto dm instead. It is better than XML.

Or just import all the dives then delete them in MacDive, that would be the best option.
by nick
Tue Aug 23, 2022 12:07 pm
Forum: Support
Topic: Petrel 2 Fails to Connect iOS/MacOS/iPadOS
Replies: 3
Views: 184

Re: Petrel 2 Fails to Connect iOS/MacOS/iPadOS

Try rebooting.

Mine seems to work fine.

Thanks.
by nick
Tue Aug 02, 2022 9:04 am
Forum: Requests
Topic: Custom folder sync
Replies: 1
Views: 114

Re: Custom folder sync

No, sorry. There's only the option for either Dropbox or iCloud.
by nick
Sun Jul 17, 2022 7:04 am
Forum: Support
Topic: iOS app v1.4.9 crashes attempting to "Start recording location"
Replies: 5
Views: 252

Re: iOS app v1.4.9 crashes attempting to "Start recording location"

It works fine for me. Does the app have Location permissions?
by nick
Fri Jul 01, 2022 5:33 am
Forum: Support
Topic: Reinstall Licence
Replies: 2
Views: 213

Re: Reinstall Licence

Please email support directly and I will help you.
by nick
Sun Jun 19, 2022 6:36 am
Forum: iPhone
Topic: Certification Card Photo Synch
Replies: 2
Views: 370

Re: Certification Card Photo Synch

Try syncing again. If that doesn't work try deleting the image from the Mac, then adding it again and syncing.
by nick
Fri Jun 17, 2022 4:44 am
Forum: Support
Topic: Suddenly crashes on both computers
Replies: 5
Views: 295

Re: Suddenly crashes on both computers

Weird, someone else reported a similar issue yesterday. I ended up sending him a beta that worked around it so he could fix the logs.

You need to reset the cloud fully (see https://www.mac-dive.com/help/mac_04_02_reset.php). Editing the database yourself is not a good idea.