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Downloaded dives dated 1911/1910/1907 etc & too many

Posted: Mon Nov 19, 2018 8:26 pm
by jarold
Hi,

Just back from a weekend of 4 dives, the details of which I previously entered manually into MacDive on IOS expecting that when I downloaded all new dives from my computer it'd be possible to sync them up (as it has before).

Instead it claimed there were 26 new dives, all of which seemed to be from the early part of the 20th century (1903/1904/1907/1908/1910/1911). Wondering if any of the details matched up I sorted by duration & there do seem to be some matches against older dives I have done but this seems very weird - I was expecting 4 dives with dates 17/18 Nov

I'd attach a screenshot but it says the board quota has been reached

Help!

Re: Downloaded dives dated 1911/1910/1907 etc & too many

Posted: Tue Nov 20, 2018 3:11 am
by nick
Could you please:

1. Tools > Send Diagnostic Info
2. Choose "Mares Icon HD" and the appropriate serial port
3. Click begin

When it's done, click Email. Flesh out the email with the specific dates/dives that are incorrect, along with what you expect them to be. I will take a look on my end.

Re: Downloaded dives dated 1911/1910/1907 etc & too many

Posted: Tue Nov 20, 2018 6:46 am
by jarold
Have sent in as advised.

Many thanks

k

Re: Downloaded dives dated 1911/1910/1907 etc & too many

Posted: Tue Nov 20, 2018 7:57 am
by nick
Will take a look tonight after work.

Re: Downloaded dives dated 1911/1910/1907 etc & too many

Posted: Wed Nov 21, 2018 4:18 am
by jarold
Thank you very much Nick for the quick response.

I downloaded the beta & that has fixed the issue.

Brilliant support as usual!

All the best

kevin

Re: Downloaded dives dated 1911/1910/1907 etc & too many

Posted: Wed Nov 21, 2018 4:28 am
by tolyashukh
Hi.
I have the same problem with Mares Matrix.

Re: Downloaded dives dated 1911/1910/1907 etc & too many

Posted: Wed Nov 21, 2018 4:36 am
by nick
Yes, you will need the new beta to fix the issue. Email me for a link if you want that now, otherwise it will be fixed in the next release (shortly).

Thanks.

Re: Downloaded dives dated 1911/1910/1907 etc & too many

Posted: Wed Nov 21, 2018 4:49 am
by tolyashukh
Thank you very much