Zoop Novo Serial Number errors
Posted: Mon Sep 12, 2016 2:09 am
Hello,
I have 13 new Suunto Zoop Novo's that seem to be downloading just fine to the new 2.7 ver. of MacDive - except for the serial number?
MacDive is adding on "255" at the beginning of the serial number and then truncating the last two digits off the full number. ex. instead of the correct "61571282" I get "25561572" - this happens for each of them. I can confirm that I am selecting the "zoop novo" and not the original zoop in the download options.
I am the DSO for UMass Boston and am using MacDive to keep track of my divers. This had been working fine on version 2.3.2 with the original Zoop and my Suunto Vyper. I tested this on the Vyper and no problem with the serial number which makes me think there is something with the Zoop Novo being read.
Thanks for the assistance in advance.
T
I have 13 new Suunto Zoop Novo's that seem to be downloading just fine to the new 2.7 ver. of MacDive - except for the serial number?
MacDive is adding on "255" at the beginning of the serial number and then truncating the last two digits off the full number. ex. instead of the correct "61571282" I get "25561572" - this happens for each of them. I can confirm that I am selecting the "zoop novo" and not the original zoop in the download options.
I am the DSO for UMass Boston and am using MacDive to keep track of my divers. This had been working fine on version 2.3.2 with the original Zoop and my Suunto Vyper. I tested this on the Vyper and no problem with the serial number which makes me think there is something with the Zoop Novo being read.
Thanks for the assistance in advance.
T