cannot import dives from OSTC 2N

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oldchris
Posts: 1
Joined: Sat Dec 03, 2011 2:49 am
Dive Computer: OSTC 2N

cannot import dives from OSTC 2N

Post by oldchris »

I have recently purchased an OSTC 2n. Currently I am running the trial version with view to purchasing the licence. However, when I try to download the dives I the following error message:

import error
failed to read dive computer memory (error code: -5)

any suggestions?
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nick
Site Admin
Posts: 4363
Joined: Sat Apr 12, 2008 8:33 am
Dive Computer: Shearwater Teric
Contact:

Re: cannot import dives from OSTC 2N

Post by nick »

Ensure you are not using a USB hub, for one - this is a common issue.

Otherwise, can you follow the instructions here and email us the results:

http://www.mac-dive.com/forum/viewtopic.php?f=5&t=407
Jean-Francois
Posts: 178
Joined: Tue Jul 19, 2011 4:47 pm
Dive Computer: Perdix

Re: cannot import dives from OSTC 2N

Post by Jean-Francois »

I also have an OSTC 2N (god I love that dive computer) and it works just fine.

Just make sure your computer is on (press either the right or left button to turn it on) when you download the dives and it should work without a glitch.
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