Problem Connecting Vyper Air

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Mustard Dave
Posts: 5
Joined: Wed Oct 12, 2011 3:06 am
Dive Computer: Vyper Air

Problem Connecting Vyper Air

Post by Mustard Dave »

I have downloaded MacDive and I am trying to connect my Vyper Air. When I attempt to download the dives, I get the following message:

Import Error

Failed to read header information (Error Code: -5)


I have not purchased the license yet as I want to try the software (I understand this limits me to downloading five dives). I have downloaded the driver from Customidea. I am using Mac OS X Version 10.6.7 on a Macbook.

Thanks,

Dave
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nick
Site Admin
Posts: 4363
Joined: Sat Apr 12, 2008 8:33 am
Dive Computer: Shearwater Teric
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Re: Problem Connecting Vyper Air

Post by nick »

Try importing a couple of times in a row (immediately after it fails). Sometimes the initial download fails as the device hasn't "woken up" properly.
Mustard Dave
Posts: 5
Joined: Wed Oct 12, 2011 3:06 am
Dive Computer: Vyper Air

Re: Problem Connecting Vyper Air

Post by Mustard Dave »

I tried that and it doesn't seem to work.

Edit: Tried again and it now works. Thanks!
Mustard Dave
Posts: 5
Joined: Wed Oct 12, 2011 3:06 am
Dive Computer: Vyper Air

Re: Problem Connecting Vyper Air

Post by Mustard Dave »

I have now purchased the license and have managed to download most dives but after a while, it stopped importing and the same error came up. I have retried several times to download the earlier dives but have had no success.
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