Help with Pro Plus 2.1 Temperature Issues

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thiad
Posts: 2
Joined: Mon Aug 01, 2011 11:31 am
Dive Computer: Pro Plus 2.1

Help with Pro Plus 2.1 Temperature Issues

Post by thiad »

Hello!

I have a Pro Plus 2.1 that is having temperature issues when importing the data. It took about 2 months, but after working with Oceanic, they determined it was a problem with their software. Their most recent software update shows the correct temperatures during the dive - finally. They indicated this was not resolved by firmware, but a bug in the Oceanlog software itself.

Oddly enough, the same problem shows up with MacDive. A recent dive in Ventura topped out at something like 109.

Any ideas?

Thank you!
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nick
Site Admin
Posts: 4363
Joined: Sat Apr 12, 2008 8:33 am
Dive Computer: Shearwater Teric
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Re: Help with Pro Plus 2.1 Temperature Issues

Post by nick »

Follow the stickied instructions for reporting download problems using the "atom2" test, email me the results, and I will take a look at the data.
thiad
Posts: 2
Joined: Mon Aug 01, 2011 11:31 am
Dive Computer: Pro Plus 2.1

Re: Help with Pro Plus 2.1 Temperature Issues

Post by thiad »

Done! Thank you for your help!
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nick
Site Admin
Posts: 4363
Joined: Sat Apr 12, 2008 8:33 am
Dive Computer: Shearwater Teric
Contact:

Re: Help with Pro Plus 2.1 Temperature Issues

Post by nick »

NP. I already replied to your email, but for the archives, I should be able to get this fixed in the next update.
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