HW OSTC - No Profile information for Closed Circuit

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snbck
Posts: 2
Joined: Mon Oct 31, 2011 6:13 am
Dive Computer: ostc 2n

HW OSTC - No Profile information for Closed Circuit

Post by snbck »

Unfortunately I don't see any dive profile for logged dives I made with my rebreather.
The dives are downloaded (I can see date and time) but I there are no dive details shown.
Meaning: duration is 0, depth is 0, Computer is empty and I don't see any profile.

JDiveLog has the same issue, that's why I bought mac-dive---
unfortunately MacDive doesn't work for me either
:x

It would be nice if someone can help me out on this!

Cheers,
Sven
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nick
Site Admin
Posts: 4360
Joined: Sat Apr 12, 2008 8:33 am
Dive Computer: Shearwater Teric
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Re: HW OSTC - No Profile information for Closed Circuit

Post by nick »

Can you follow the instructions listed here:

http://www.mac-dive.com/forum/viewtopic.php?f=5&t=407

To provide us with a dump of your device?
snbck
Posts: 2
Joined: Mon Oct 31, 2011 6:13 am
Dive Computer: ostc 2n

Re: HW OSTC - No Profile information for Closed Circuit

Post by snbck »

I just sent you the log and dump by mail!

Thanks for answering so quickly.
I just hope you can find out where the problem is soon...
;-)
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nick
Site Admin
Posts: 4360
Joined: Sat Apr 12, 2008 8:33 am
Dive Computer: Shearwater Teric
Contact:

Re: HW OSTC - No Profile information for Closed Circuit

Post by nick »

I've emailed you, but for anyone else with this issue, please try the beta (check the news page for the link). Should resolve the issue.
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