Downloaded dives dated 1911/1910/1907 etc & too many

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jarold
Posts: 73
Joined: Thu Dec 10, 2015 2:15 am
Dive Computer: Mares Puck Pro

Downloaded dives dated 1911/1910/1907 etc & too many

Post by jarold »

Hi,

Just back from a weekend of 4 dives, the details of which I previously entered manually into MacDive on IOS expecting that when I downloaded all new dives from my computer it'd be possible to sync them up (as it has before).

Instead it claimed there were 26 new dives, all of which seemed to be from the early part of the 20th century (1903/1904/1907/1908/1910/1911). Wondering if any of the details matched up I sorted by duration & there do seem to be some matches against older dives I have done but this seems very weird - I was expecting 4 dives with dates 17/18 Nov

I'd attach a screenshot but it says the board quota has been reached

Help!
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nick
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Posts: 4360
Joined: Sat Apr 12, 2008 8:33 am
Dive Computer: Shearwater Teric
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Re: Downloaded dives dated 1911/1910/1907 etc & too many

Post by nick »

Could you please:

1. Tools > Send Diagnostic Info
2. Choose "Mares Icon HD" and the appropriate serial port
3. Click begin

When it's done, click Email. Flesh out the email with the specific dates/dives that are incorrect, along with what you expect them to be. I will take a look on my end.
jarold
Posts: 73
Joined: Thu Dec 10, 2015 2:15 am
Dive Computer: Mares Puck Pro

Re: Downloaded dives dated 1911/1910/1907 etc & too many

Post by jarold »

Have sent in as advised.

Many thanks

k
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nick
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Posts: 4360
Joined: Sat Apr 12, 2008 8:33 am
Dive Computer: Shearwater Teric
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Re: Downloaded dives dated 1911/1910/1907 etc & too many

Post by nick »

Will take a look tonight after work.
jarold
Posts: 73
Joined: Thu Dec 10, 2015 2:15 am
Dive Computer: Mares Puck Pro

Re: Downloaded dives dated 1911/1910/1907 etc & too many

Post by jarold »

Thank you very much Nick for the quick response.

I downloaded the beta & that has fixed the issue.

Brilliant support as usual!

All the best

kevin
tolyashukh
Posts: 5
Joined: Mon May 14, 2018 2:46 pm
Dive Computer: Mares Matrix

Re: Downloaded dives dated 1911/1910/1907 etc & too many

Post by tolyashukh »

Hi.
I have the same problem with Mares Matrix.
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nick
Site Admin
Posts: 4360
Joined: Sat Apr 12, 2008 8:33 am
Dive Computer: Shearwater Teric
Contact:

Re: Downloaded dives dated 1911/1910/1907 etc & too many

Post by nick »

Yes, you will need the new beta to fix the issue. Email me for a link if you want that now, otherwise it will be fixed in the next release (shortly).

Thanks.
tolyashukh
Posts: 5
Joined: Mon May 14, 2018 2:46 pm
Dive Computer: Mares Matrix

Re: Downloaded dives dated 1911/1910/1907 etc & too many

Post by tolyashukh »

Thank you very much
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