MacDive crash when begining importing dives

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cuzin.l@gmail.com
Posts: 4
Joined: Mon Aug 20, 2018 7:07 am
Dive Computer: OSTC

MacDive crash when begining importing dives

Post by cuzin.l@gmail.com »

Hello

For a few days, Mac Dive crashes at the begining of importation of new dives.
I checked that I have the latest relase (2.9.4), use MacOs 10.13.6 and an OSTC sport running the latest release (10.45)
Everything was fine two weeks ago, and now nothing seems to work
Do you have any solution ??
Thank you
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nick
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Posts: 4360
Joined: Sat Apr 12, 2008 8:33 am
Dive Computer: Shearwater Teric
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Re: MacDive crash when begining importing dives

Post by nick »

I would need to see the crash report. Can you please email it to support?

Thanks
cuzin.l@gmail.com
Posts: 4
Joined: Mon Aug 20, 2018 7:07 am
Dive Computer: OSTC

Re: MacDive crash when begining importing dives

Post by cuzin.l@gmail.com »

No report. It juste closes.
User avatar
nick
Site Admin
Posts: 4360
Joined: Sat Apr 12, 2008 8:33 am
Dive Computer: Shearwater Teric
Contact:

Re: MacDive crash when begining importing dives

Post by nick »

Email support anyway, and I will get some more info from you.

Thanks.
cuzin.l@gmail.com
Posts: 4
Joined: Mon Aug 20, 2018 7:07 am
Dive Computer: OSTC

Re: MacDive crash when begining importing dives

Post by cuzin.l@gmail.com »

I just did
Thank you
cuzin.l@gmail.com
Posts: 4
Joined: Mon Aug 20, 2018 7:07 am
Dive Computer: OSTC

Re: MacDive crash when begining importing dives

Post by cuzin.l@gmail.com »

Everything fine after multiple exchanges with Nick, very reactive.
Thank yous ;)
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