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Sync Failed on iPhone
http://www.mac-dive.com/forum/viewtopic.php?f=2&t=2331
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Author:  TonyR66 [ Tue Aug 15, 2017 4:11 am ]
Post subject:  Sync Failed on iPhone

When trying to sync my iPhone (iPhone 7), I get sync failed every time. I cannot get my new certifications, dives, etc. on to the phone. Laptop version works well, but the phone is useless. All apps are the latest version. Any ideas.

Author:  nick [ Tue Aug 15, 2017 4:40 am ]
Post subject:  Re: Sync Failed on iPhone

I'm only guessing as you haven't mentioned what you use, but if you use Dropbox, disable and then re-enable sync and it will resolve.

We apologise for the inconvenience. Hopefully this resolves the issue and stops the app being Useless for you.

Thank you.

Author:  TonyR66 [ Wed Aug 16, 2017 2:26 am ]
Post subject:  Re: Sync Failed on iPhone

Oops, sorry. I am using cloud sync.

Author:  nick [ Wed Aug 16, 2017 4:36 am ]
Post subject:  Re: Sync Failed on iPhone

Well the cloud sync has two options: Dropbox, and iCloud.

So as I said, if you are using Dropbox (since you have not specified), simply disable and then re-enable, and it will fix the problem.

Thanks

Author:  TonyR66 [ Wed Aug 16, 2017 6:29 am ]
Post subject:  Re: Sync Failed on iPhone

Sorry again, I am using iCloud. I think. Can't disable dropbox, anyway

Author:  nick [ Wed Aug 16, 2017 7:02 am ]
Post subject:  Re: Sync Failed on iPhone

Just trying disabling the sync in MacDive, and then re-enabling it. Does that work?

Thanks

Author:  TonyR66 [ Wed Aug 16, 2017 7:30 am ]
Post subject:  Re: Sync Failed on iPhone

I removed the app from the phone and re-installed it. upon launching, I chose iCloud syncing, turned on syncing and it now works.

Thank you,

Tony

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