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PostPosted: Sat Mar 25, 2017 8:13 am 
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Joined: Sun Apr 10, 2016 4:35 am
Posts: 3
Dive Computer: OCi
Using Macdive, version2.8.1 on a MacBook Pro running Sierra 10.12.4.

Subject says most everything. I have been using MacDive for about a year and while the downloading of dives has never been easy, quick nor smooth, I have always been able to make it work.

Seems like a few versions ago, the download was much faster than it is now. I remember it taking less than a minute to get the new dives. Now, for example, if I have 5 new dives to import, it lists that it has downloaded the 5 new dives very quickly, then it just sits there with with activity indicator spinning, sometimes for 5 more minutes before it finally says import is complete.

This seems like much longer than it used to be.

If this is something I just have to get used to, then so be it, but I am hoping that maybe someone has a suggestion to make it faster like is was before.

Thank you,
Michael


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PostPosted: Sat Mar 25, 2017 10:23 am 
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Joined: Sat Apr 12, 2008 8:33 am
Posts: 3621
Dive Computer: Shearwater Perdix AI
Could you please go to Tools > Send Diagnostic Info and choose "atom2" as the device. Email me that once it finishes. I'll take a look. Can you please also specify what version of macOS you are running, and what kind of Mac you have (year, specifications, etc).

The download itself hasn't changed in years, but I've been making some other changes - I hadn't noticed any slowness myself, but perhaps there's something weird going on.

Sorry that downloading dives in MacDive is a poor experience for you.

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PostPosted: Sun Mar 26, 2017 3:12 pm 
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Joined: Sun Apr 10, 2016 4:35 am
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Dive Computer: OCi
Done,

Thank you
Michael


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PostPosted: Tue Mar 28, 2017 4:10 am 
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Joined: Sat Apr 12, 2008 8:33 am
Posts: 3621
Dive Computer: Shearwater Perdix AI
For the forum, the user had "Any dives that have not been imported" selected, which requires a full download every time, hence the extra time after the new dives were downloaded.

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