Latest Dive Photos won't Sync on iOS

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BBY
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Joined: Tue Oct 25, 2016 2:32 pm
Dive Computer: Shearwater Perdix AI

Latest Dive Photos won't Sync on iOS

Post by BBY »

Hi

First post....MacDive user for a year.

Slight problem. I have imported 12 new dives from Comp and imported photos on MacDive and everything has sync'd up fine.

The dives have sync'd to iOS perfectly and the photo icons are there on the dive profile. When I go to view the photos on the dive profile I have "image not found".

When I go to to the photo area in iOS I have a broken link image in the photo area and the "Sync these Photos" button is greyed out?

Any clue what the user error might be? :shock:

Thanks in advance

Ade
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nick
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Re: Latest Dive Photos won't Sync on iOS

Post by nick »

Is syncing enabled both generally and for the dive specifically?

Check here:

http://mac-dive.com/help/ios_01_11_cloud.php

This means that MacDive knows about the images, but they haven't synced. It's possible you just haven't synced the images, or they weren't uploaded (disabled on the Mac side, out of space in Dropbox, etc).
BBY
Posts: 3
Joined: Tue Oct 25, 2016 2:32 pm
Dive Computer: Shearwater Perdix AI

Re: Latest Dive Photos won't Sync on iOS

Post by BBY »

nick wrote:Is syncing enabled both generally and for the dive specifically?

Check here:

http://mac-dive.com/help/ios_01_11_cloud.php

This means that MacDive knows about the images, but they haven't synced. It's possible you just haven't synced the images, or they weren't uploaded (disabled on the Mac side, out of space in Dropbox, etc).
Hi Nick

Everything else dive wise etc including other existing photos are syncing fine.

As you can see on image 2720, there is a broken link icon and the sync these photos switch is greyed out?

Dropbox is fine with 50%+ space available.

Weirdly also on the initial iOS screen, my total picture count has acknowledged the change up to 406 photos total.

Regards

Ade
IMG_2720.PNG
IMG_2719.PNG
BBY
Posts: 3
Joined: Tue Oct 25, 2016 2:32 pm
Dive Computer: Shearwater Perdix AI

Re: Latest Dive Photos won't Sync on iOS

Post by BBY »

BBY wrote:
nick wrote:Is syncing enabled both generally and for the dive specifically?

Check here:

http://mac-dive.com/help/ios_01_11_cloud.php

This means that MacDive knows about the images, but they haven't synced. It's possible you just haven't synced the images, or they weren't uploaded (disabled on the Mac side, out of space in Dropbox, etc).
Hi Nick

Everything else dive wise etc including other existing photos are syncing fine.

As you can see on image 2720, there is a broken link icon and the sync these photos switch is greyed out?

Dropbox is fine with 50%+ space available.

Weirdly also on the initial iOS screen, my total picture count has acknowledged the change up to 406 photos total.

Regards

Ade
IMG_2720.PNG
IMG_2719.PNG
Nick

Very quick apology, I have sorted it. Some how, in MacDive - Cloud Sync - Settings, the sync photos button was off!

As I said in the original post.....user error! :shock:

Thanks Again

Ade
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nick
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Re: Latest Dive Photos won't Sync on iOS

Post by nick »

Glad you solved the problem.
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