Sync to IOS with some errors

[Exposure]

Hi There,

I have some issue on sync with the iPhone.
- The first issue is on the dive site. For most of the dive the dive site is not the good one, but still one that exist in all my dive.
- Then the numbering of the dive looks strange. Some are set to 0 but still in the right order.
- Entering the dive, the map is the one from the dive site that is wrong, The gain is not the right one, but one used in another dive. The diver name is wrong. The dive type is wrong too.

Any idea on resetting the iPhone?

Cheers,
Yvan

[nick]

The simple way is to delete the app and reinstall. It will sync fresh.

[Exposure]

Still doesn't work for me
Same kind of issue with different result.

I have removed the app, stopped the sync for few day, install it again and re-sync. To do that, I had to restore Maldive desktop as the wrong sync went back to the desktop version. In the last attempt, it create 8 new dives, so I had to restore the desktop again.

[nick]

Please email support. I will send you instructions on how to fully reset the cloud.