Incorrect Date/Time

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wide_open
Posts: 5
Joined: Tue Jun 14, 2011 11:05 am
Dive Computer: Mares and Oceanic

Incorrect Date/Time

Post by wide_open »

After importing recent dives, I noticed that the dive date/times are incorrect, as well as the repetitive dive #. I searched and it appears that in some cases, there is a problem with the hardware causing this issue. I can't find any issues with the hardware and I have had success with uploading data from this computer in the past. The time and date were correct on the computer prior to diving and now.

Also, the date and time were not simply pushed back to the wrong date and then consistent after...They were actually spaced out inconsistently.

Any assistance would be much appreciated.

Edit: Using Oceanic Geo 2.0 in freediving mode
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nick
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Joined: Sat Apr 12, 2008 8:33 am
Dive Computer: Shearwater Teric
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Re: Incorrect Date/Time

Post by nick »

Can you please run Tools > Send Diagnostic Info from the menu, and choose "atom2" as the device. When complete, click the Email button to email the results through to support.

I will take a look.
wide_open
Posts: 5
Joined: Tue Jun 14, 2011 11:05 am
Dive Computer: Mares and Oceanic

Re: Incorrect Date/Time

Post by wide_open »

I went back and tried again and had a similar problem the second time around.

Report is sent. Thank you.
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nick
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Re: Incorrect Date/Time

Post by nick »

I received the data, thanks. I will investigate this after work today.
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nick
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Re: Incorrect Date/Time

Post by nick »

For the forum, this is resolved and I've emailed you a new beta version.
wide_open
Posts: 5
Joined: Tue Jun 14, 2011 11:05 am
Dive Computer: Mares and Oceanic

Re: Incorrect Date/Time

Post by wide_open »

Thank you for your help in resolving the issue so quickly. I appreciate it very much.
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