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PostPosted: Mon Mar 23, 2015 6:58 am 
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Joined: Sat Apr 12, 2008 8:33 am
Posts: 3654
Dive Computer: Shearwater Perdix AI
Please accept my apologies for not taking the time to email you personally. You are right, it would have been nice to notify you.

We regret that we did not do this.

Further investigation is underway in to this issue. We will notify you personally via email as information comes to light.

Sincerely,
MacDive Support

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PostPosted: Mon Mar 23, 2015 8:09 am 
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Joined: Mon Sep 23, 2013 1:58 am
Posts: 59
Dive Computer: Cressi Leonardo
nick wrote:
Please accept my apologies for not taking the time to email you personally. You are right, it would have been nice to notify you.

We regret that we did not do this.

Further investigation is underway in to this issue. We will notify you personally via email as information comes to light.

Sincerely,
MacDive Support

Cheers, I'll appreciate any news onto this.


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PostPosted: Mon Mar 23, 2015 6:09 pm 
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Joined: Mon Sep 23, 2013 1:58 am
Posts: 59
Dive Computer: Cressi Leonardo
Nick, another idea.

Is there any way I can get rid of Cressi's app and driver from my system all together? I want to install everything from scratch, just in case it could be that.


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PostPosted: Wed Apr 08, 2015 3:57 am 
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Joined: Mon Sep 23, 2013 1:58 am
Posts: 59
Dive Computer: Cressi Leonardo
Hi Nick, any new onto this?

Cheers.


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PostPosted: Wed Apr 08, 2015 4:14 am 
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Joined: Sat Apr 12, 2008 8:33 am
Posts: 3654
Dive Computer: Shearwater Perdix AI
Hello JamworkS,

As stated above, we apologise again for not contacting you personally via your email. We will endeavour to do this as soon as possible in order to inform you of updates, prior to updating the forum with new information.

We are attempting to acquire a test device to replicate your problem ourselves in order to provide you with better support, as other users have reported success with solutions mentioned earlier.

We appreciate your understanding and patience, and will be in touch with you personally.

Thank You
MacDive Support

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PostPosted: Wed Sep 30, 2015 11:46 pm 
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Joined: Mon Sep 23, 2013 1:58 am
Posts: 59
Dive Computer: Cressi Leonardo
Hello again Nick,

I know you told me that you would email me as soon as you had news but your last message it's from April and we're in October already. Since then nothing has happended in regards with this issue. Do you have any news about it?

Just for your information, it's a pain in the back having to use Cressi's software first prior to MacDive in order to download the dives.

Regards.


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PostPosted: Thu Oct 01, 2015 3:28 am 
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Joined: Sat Apr 12, 2008 8:33 am
Posts: 3654
Dive Computer: Shearwater Perdix AI
You have not been contacted as there is no news.

A few people have emailed me recently and been having no problems with Leonardos. Perhaps there is a new driver out that has resolved the issue.

Thanks
MacDive Support

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PostPosted: Thu Oct 01, 2015 4:34 am 
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Joined: Mon Sep 23, 2013 1:58 am
Posts: 59
Dive Computer: Cressi Leonardo
nick wrote:
Perhaps there is a new driver out that has resolved the issue.

Any ideas where I can find that new driver?


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PostPosted: Wed Oct 21, 2015 5:29 pm 
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Joined: Thu Jan 29, 2015 3:09 am
Posts: 32
Dive Computer: Suunto D4i
Have a look here
http://www.cressi.it/Professionalarea/d ... .asp?id=18

It sort of works but I find the entire IR interface flumsy and unreliable so I have moved to Suunto D4i now and only use my Cressi as backup.


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PostPosted: Mon Nov 30, 2015 11:22 pm 
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Joined: Mon Sep 23, 2013 1:58 am
Posts: 59
Dive Computer: Cressi Leonardo
bubffm wrote:
Have a look here
http://www.cressi.it/Professionalarea/d ... .asp?id=18

It sort of works but I find the entire IR interface flumsy and unreliable so I have moved to Suunto D4i now and only use my Cressi as backup.

OK, thank you, I just downloaded the new version and still to no avail, it doesn't work.


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