Ratio iX3M Pro Tech+

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MikSk
Posts: 1
Joined: Sun May 17, 2020 3:04 pm
Dive Computer: Ratio iX3M Pro Tech+

Ratio iX3M Pro Tech+

Post by MikSk » Sun May 17, 2020 3:39 pm

Hi Nick

I can't download dives from my Ratio iX3M Pro Tech+ / OS Catalina via cable.

First try after opening the app: MacDive encountered a problem downloading from your Ratio iX3M Pro Tech+:

Failed to read dive computer memory (Error Code: -7)


Another: MacDive encountered a problem downloading from your Ratio iX3M Pro Tech+:

Failed connecting to dive computer on serial port '/dev/tty.MALS' (Error Code: -5)

How to fix it?

M.

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nick
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Posts: 4119
Joined: Sat Apr 12, 2008 8:33 am
Dive Computer: Shearwater Teric
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Re: Ratio iX3M Pro Tech+

Post by nick » Mon May 18, 2020 10:17 am

Check Troubleshooting Downloads in the User Guide: http://mac-dive.com/help/mac_03_03_troubleshooting.php

Make sure you don't have low battery, nothing else is open that might interfere, you are not using a USB hub, etc etc.

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