Latest firmware of aqualung i300c breaks bt sync?

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Macgyver
Posts: 2
Joined: Mon Aug 12, 2019 9:02 am
Dive Computer: I300c

Latest firmware of aqualung i300c breaks bt sync?

Post by Macgyver » Mon Aug 12, 2019 9:08 am

I got the aqualung i300c and it was syncing just fine. I then updated to the 1b firmware and syncing appears to be broken. The iOS app will connect to the computer but doesn’t actually do anything.

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nick
Site Admin
Posts: 4077
Joined: Sat Apr 12, 2008 8:33 am
Dive Computer: Shearwater Teric
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Re: Latest firmware of aqualung i300c breaks bt sync?

Post by nick » Mon Aug 12, 2019 9:45 am

I see you have another forum post, and I assume you are the person who tweeted and emailed as well?

I would rather stick to one method of communication, so I have replied to your email.

Thanks.

calmh
Posts: 1
Joined: Wed Oct 30, 2019 11:03 pm
Dive Computer: Aqua Lung i300C

Re: Latest firmware of aqualung i300c breaks bt sync?

Post by calmh » Wed Oct 30, 2019 11:05 pm

Did you guys reach a conclusion here? I also have the i300C and can't get it to download to MacDive. It does work with Subsurface on the same computer, although the BT user interface on Subsurface itself is quite wonky...

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nick
Site Admin
Posts: 4077
Joined: Sat Apr 12, 2008 8:33 am
Dive Computer: Shearwater Teric
Contact:

Re: Latest firmware of aqualung i300c breaks bt sync?

Post by nick » Thu Oct 31, 2019 3:41 am

Hi,

This was nothing to do with firmware. The issue here was a subtle bug in MacDive causing the download to be very slow - it was functional, just really slow. Once identified and fixed the download speed increased substantially. It's nothing to do with whatever issue you are facing, although it's hard to say much without a description of what is actually wrong (eg an error, or what happens).

Easiest is to send me the log -

1. Settings > Enable debug logging
2. Import > Try downloading
3. Once it fails, Settings > Email to send me the log.

I will take a look.

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