Search found 2 matches

by Nebs
Mon Feb 11, 2019 11:40 am
Forum: Support
Topic: Zoop-Can't Download Dives?
Replies: 2
Views: 2536

Re: Zoop-Can't Download Dives?

Hi, Do you have DM5 open at the same time? This can cause connection problems. Make sure it's not running. Do you have low battery? If you still have problems, drop me an email - I'll get some extra debug info from you. Thanks After reading your post, it occurred to me that restarting the computer ...
by Nebs
Mon Feb 11, 2019 9:41 am
Forum: Support
Topic: Zoop-Can't Download Dives?
Replies: 2
Views: 2536

Zoop-Can't Download Dives?

I would appreciate any help the collective can provide: I have the dive computer set to " PC SET." I'm using the factory connection cable. In MacDive, I select"File -> download dives." I get the following error messate: MacDive encountered a problem downloading from your Suunto Z...