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Will assume it works, then! The best part is that Scubapro tech support wasn't able to help with either connection method..

I hit Disk (for USB disk mode) - I've since packed the unit for a trip, but will try Log when I arrive if that's the intended way to do it.

I did get the 2.10.3 notification right away when I enabled checking for updates, but it doesn't seem to fix the issue.

On the other hand, I finally got BT(LE) downloads working, so while the issue is still an issue, I'll just use BT anyway.

Trying out the trial (2.10.2) with my Scubapro G2 (v1.4 firmware) and downloading fails with "Failed to open hid device". This is Mojave, with the G2 in Disk mode while connected.

Can't try Bluetooth since my MBP doesn't see the computer to pair with, sigh. Thanks!