MacDive Forums

My guess would be with the Prolific USB driver. Try Tools > Send Diagnostic Info, and use "vyper" as the device type. Does that work? Email me the log from it. Hi Nick I tried the diagnostic tool as follow: launched Macdive; plugged the docking and cables; put the diving computer in trans...

Hi all, I tried to connect it to a PC and everything works fine, so this rules out the possibility that my problem is due to a hardware issue (cables, pin low battery and so on).

Still no success in activating the usb serial port. I am quite sure the problem lies there. Any suggestion?
marco

Is the Stinger in PC transfer mode? Yes of course it is. I exatcly followed the Suunto Manual procedure: set the pc to transfer, wait few seconds and then plug the computer in the docking system. However nothing happens. I (tend to) believe that it is a driver/serial port issue. I have dowloaded th...

Hi all, I have recently updated to El Capitan (I have a 10.11.6 (15G1611) version). Since the update I can not download dives. Overtime I try to connect my Stinger to my Mac I got this message Failed to read header information (Error Code: -7) If I open Macdive settings there is only one available p...

Hi all, got some positive developments. This sunday I tried a last attempt as follow: i) following Nick's suggestion I uninstalled everything (Mac dive, drivers, and everything related). For each uninstalling I rebooted my Mac (3 reboots). ii) I installed again everything in the following order: a) ...

Hi Jef and Nick I did as you suggested: uninstalled the drivers and reinstalled the drivers again but still no success on Macdive. I still can not download my dives from my stinger. I also wrote to prolific support: from their side I didn't get anything. Interestingly, however, I downloaded also Sub...

Hi all I run both the tests (vyper dives and vyper dump) and in both cases I got positive results (success). I sent to support@macdive both tests output. So, according to your previous post these results suggest that the problem in on the Mac driver, correct? Looking forward to your reply. Cheers, M...

Hi thanks for replying. I am a bit confused as I am not a IT tech. Where should I type those commands? On the windows based pc when i double click the test nothing pops up. It just runs the test but there is nothing where to eidit or inpout commands. So where and when should I type those commands? T...

Hi all I performed the self test on the Windows-running pc where the trasfer works correctly. More in detail: 1) I plugged the connection cable + docking station; 2) I put the diving computer in PC Mode-Transfer 3) I connected the diving computer in the docking station and waited until the signal AC...

Let's start by summarizing what we know already so far: On a Windows PC downloading works, so we can rule out problems with the cable and the device. On your mac, downloading fails. That means the problem must be in the Mac Prolific driver, or in the application. Correct: it worked perfectly on win...